 | Resume: supervisor/manager
Lauderhill, FL US
Skills and Qualifications • Ambitious, self-motivated, and a highly productive individual demonstrating a strong leadership, project mangement background, and proven ability to build and sustain relationships both internally and externally. • Loyal and dedicated professional possessing strong influence, organizational, technical,written and verbal skills. • Effective at conceptulalizing, developng, and implementing major initiatives to support the objectives across geogaphic locations and bus | | | | |
| Resume: supervisor/manager
Lauderhill, FL US
Skills and Qualifications · Ambitious, self-motivated, and a highly productive individual demonstrating a strong leadership, project management background, and proven ability to build and sustain relationships both internally and externally. · Loyal and dedicated professional possessing strong influence, organizational, technical, written and verbal skills. · Effective at conceptualizing, developing, and implementing major initiatives to support the objectives across geographic locations a | | | | |
| Resume: Customer Service
Frisco, TX US
9-362-8451 Objective Customer Service Position Profile Nearly 20 yrs of experience in the Customer Service Field Was a dispatch Coordinator , and Dayshift Supervisor both in the Customer Service Field Was also a Service Operator for many years taking incoming calls , dispatching and receiving Education San Fernando High School - 11133 O’Melveny Avenue - San Fernando, CA 91340 – 1980-1983 North Valley Occupat | | | | |
| Resume: Call Center Supervisor
Houston, TX US
Objective: To secure a professional position which utilizes strong Call Center Management skills and experience. EDUCATION: Bachelors of Arts Mass Communications - Xavier University of Louisiana Professional Experience: January, 2007 to Present - Call Center Supervisor Arbitron Research Assist in providing work direction of up to 100 market research interviewing associates Implementing motivational programs to ensure consistently high | | | | |
| Resume: Call Center Manager
Houston, TX US
Michele Trinice Owens Objective: To secure a professional position, which utilizes Communications & Corporate Business skills. EDUCATION: Bachelors of Arts Mass Communications Xavier University of Louisiana Experience : July to present Chasecom/Reliant Energy (Operations Manager) · Managed inbound.oubiund Reliant Energy accounts Managed electricity consumer acquisition accounts Managed electricity business acquisition Managed electricity renewal accounts | | | | |
| Resume: Manager /Supervisor of Call Center-Inside Sales-Customer Service-In/out Bound
springfield, NJ US
USA OBJECTIVE: MANAGER /SUPERVISOR OF CALL CENTER–INSIDE SALES-CS To Obtain A Challenging And Demanding Position as Manager/Supervisor of Call Center- Inside Sales-CS. That Will Enhance My Employers Bottom Line Through My Marketing Experience, Quota Performance, Creativity, Team Building, Customer Understanding and High Customer Satisfaction Levels. EXPERIENCE Oct 2006-Present Manager of Call Center-Inside Sales-Loan Advisors/Mortgage Originators. DALCO MORTGAGE COMPANY, LLC, Livingsto | | | | |
| Resume: Customer Care - Call Center Manager
Hendersonville, TN US
SUMMARY: Savvy, results-oriented leader with proven success in managing employees in fast paced performance based companies. Background includes developing high-productivity customer service teams in newly launched centers achieving top 5% ranking nationwide within nine months (six months ahead of plan) at T-Mobile. Critical thinker and well balanced leader who can apply extensive leadership skills to any company with results of world class success, seeking a position as | | | | |
| Resume: Supervisor, Manager
Chicago, IL US
Summary 9 Years Leadership in Call Center * 7 Years Workforce Management * 7 Years Quality & Training Development *4 Years Workflow/Process/Production/Business Analyst * 4 Years Recruiting * Legal Training ¡V Employment Law *Call Center Start-up Experience BCMS Vu * CMS * ACD * Avaya * PeopleSoft * Aspect * Verent * Remedy * AS400 * SAP * Word * Excel * Access * 67 wpm * 15,000 ksph Experience 07/2007 - 11/2007 Comcast Madison, MS Call Center Supervisor (Tech Repair) Wor | | | | |
| Resume: Customer Service Manager; Call Center Operations
Saint Charles, MO US
12 YEARS MANAGEMENT EXPERIENCE IN CUSTOMER SERVICE AND CALL CENTER OPERATIONS • Director of Customer Service • Manager of Field Operations • Call Center Supervisor _ EXCEPTIONAL INTERPERSONAL SKILLS • Ability to significantly increase overall effectiveness by quickly developing positive rapport with employees and peers, establish solid inter-departmental relationships, and effectively interface with management. • Enhance organization | | | | |
| Resume: Customer Service/Call Center Management
Snellville, GA US
OBJECTIVE A management position utilizing my skills in Customer Service/Call Center Management, Organization Development/Operations Management, and Consulting/Problem Solving in order to: • plan organization goals • direct an organization to high levels of quality, customer service, and client satisfaction • train, coach and motivate associates increasing job satisfaction and the customer experience. QUALIFICATIONS Qualified by over 13 years professional experience in: | | | | |
| Resume: Call Center Manager
Fishers, IN US
PROFILE Dynamic, results-driven sales professional with an accomplished track record of Call Center management that consistently exceeds aggressive service and revenue goals in a highly adverse, fast-paced Fortune 500 market. Over a decade of Call Center supervisory experience as Team Leader, Quality Assurance Coach, Recruiting Manager, Call Center Supervisor and Call Center Manager in the finan | | | | |
| Resume: Customer Service Representative
Fairburn, GA US
SUMMARY OF QUALIFICATIONS: • Self motivated, energetic professional who thrives on training and developing people • Conscientious and dedicated individual with strong leadership skills • Consistently meets or exceeds business objectives. Readily accepts challenges • Dependable team player with a positive attitude. Action oriented and results driven • Successfully works under pressure in a fast paced environment and delivers results EMPLOYMENT HISTORY: CITY OF ATLANTA /Depart | | | | |
| Resume: Customer Service Management
Columbia, SC US
Yul Gist Objective To Be Considered for a Supervisory, Management, or Human Resources position in the Call Center field. Offering 18 years of experience in the call center industry, during which I have been a customer service representative, trainer, quality analyst, call center manager, and human resources coordinator. Experience 2004-2008 Teleperformance, USA Columbia, SC Human Resources Coordinator Originally hired as a technical support agent to handle calls for a large Internet Service Pr | | | | |
| Resume: Customer Service Representative
Clawson, MI US
Objective: Call Center Management Call Center Supervisor Call Center Team Leader, Medical Receptionist/ Telemarketing Manager/ Customer Service Manager/ Banking Financial /Recruiting Employment History: WCS Lending Southfield, MI 8/2007 –current Call Center Manager Was hired as call center manager to develop a call team from scratch to follow up on and verify hot/cold mortgage leads. Involved hiring, training, overcoming objections and proficient sales skills. Leads | | | | |
| Resume: former Customer Service Representative
San Diego, CA US
STATEMENT: Strength in communication, loyalty and dedication are some of the attributes I bring to an organization. My diverse experiences, discernment and skill levels provide reliable support in meeting individual/company goals and objectives. I am a personable and optimistic individual who understands the concept of being a team player. EXPERIENCE 12/2006 ¡V 01/2007 Teletech Inc. (In/Outbound Call Center) 10243 Genetic Center Drive, San Diego, CA 92121 | | | | |
| Resume: Supervisor position within Quality Assurance department
Reno, NV US
Objective: I am seeking a call center supervisor position within the quality assurance department, operations department, technical support, administrative, or other related position in a progressive organization that offers opportunities for advancement. I bring with me solid experience in my field, and a professional attitude. I maintain a professional appearance at all times. I am energetic, pro-active, and conscientious. I have a keen mind with attention to detail. I am team player. I bel | | | | |
| Resume: Quality Assurance Specialist / Analyst
Reno, NV US
Objective: I am seeking a call center supervisor position within the quality assurance department, operations department, technical support, administrative, or other related position in a progressive organization that offers opportunities for advancement. I bring with me solid experience in my field, and a professional attitude. I maintain a professional appearance at all times. I am energetic, pro-active, and conscientious. I have a keen mind with attention to detail. I am team player. | | | | |
| Resume: Customer Service Representative
Monroe, MI US
Summary Versatile, ambitious professional seeks opportunity that provides a stimulating challenge, as well as growth and responsibility. I have personnel management and leadership skills, as well as experience developing call center process and procedure. On site center support manager for Chrysler Toledo. Excellent written and verbal communication, a reputation for saving industry leaders money. Professional and Technical Development Experience: Motorola I-Den School 2002, Telecom Bu | | | | |
| Resume: Customer Service Representative
Charlotte, NC US
Email Qualifications Strong work ethics, organized, detail oriented, great customer service, team player, driven to succeed. Education High School Completion CPCC, Diploma. Job History American Red Cross, Park Road location, Charlotte North Carolina. Supervisor Eric Martin 704-347-8479. Hired date June 2006 until May 2008. Position was Hospital Services Tech I. Job details were answering incoming calls, Data entry, and fax retrievals. Made shipping arrangements for | | | | |
| Resume: Call Center Manager
Fishers, IN US
PROFILE Dynamic, results-driven sales professional with an accomplished track record of Call Center management that consistently exceeds aggressive service and revenue goals in a highly adverse, fast-paced Fortune 500 market. Over a decade of Call Center supervisory experience as Team Leader, Quality Assurance Coach, Recruiting Manager, Call Center Supervisor and Call Center Manager in the f | | | | |
| Resume: Clerical and Office Assistant
Nashville, TN US
Antioch, TN An experienced Customer Care Operations Assistant Supervisor accustomed to performing in a high volume phone and email Contact Center. Proficient with many computer programs including Contact Center systems and MS Office Suite. Self-confident to work unsupervised. Noted for friendly, effective and efficient Secretarial and Receptionist manners. Calm and collected telephone skills. Excellent listener. Customer focused. Results driven. Pays particular attention to detail. Additional | | | | |
| Resume: Customer Service Management
Covington, KY US
QUALIFICATIONS SUMMARY Very strong customer service manager, sales professional and trainer with excellent management skills. Expertise in marketing and computer database management and in effectively interacting with internal and external customers. Creative in organizing and completing special projects and in developing sales incentive programs. Competent in utilizing software including: · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · Microsoft Project · Microsoft A | | | | |
| Resume: call center manager/supervisor, telecommunicatios
Park Forest, IL US
izemore-Taylor SUMMARY Over 12 years experience working as a Call Center Supervisor. Developed, directed, and evaluated Call Center personnel on a daily basis by managing activities designed to achieve company goals and protect company revenue. Held meetings to get feedback and train Customer Service Representatives to improve performance of Call Center activity. Interested in a large, professional Call Center environment where the main goal is to supervise and develop Customer Service | | | | |
| Resume: Customer Service Representative
Dallas, TX US
Objective Obtain a management position that I can grow in and use my analytical, communication, training, and decision making skills. EXPERIENCE: City of Duncanville 201 James Collins Blvd; Duncanville, Texas 75116 Supervisor: Carolyn Skeels, Tel 972/299-5772/Amy O¡¦Rear, 972/780-5074 6/2000 ¡V 8/2008 Community Center Supervisor, Salary from $28,980 to $42,570. Weekly hrs worked: 40 „X Supervise, hire, and train all part-time and full time staff in all phases of mem | | | | |
| Resume: Customer Service Representative
Monroe, MI US
Laiko Scott 4822 SouthPointe Parkway Monroe, Michigan 48161 734-682-5432 Summary Versatile, ambitious professional seeks opportunity that provides a stimulating challenge, as well as growth and responsibility. I have personnel management and leadership skills, as well as experience developing call center process and procedure. On site center support manager for Chrysler Toledo. Excellent written and verbal communication, a reputation for saving industry leaders | | | | |
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